What training method does Uniqlo prioritize for its employees?

Uniqlo prioritizes hands-on training that emphasizes product knowledge and customer service skills because it ensures that employees gain practical experience in real-world scenarios. This method of training allows employees to directly engage with the products they will be selling and interact with customers in a meaningful way. By focusing on hands-on training, Uniqlo equips its team members with the necessary skills and confidence to meet customer needs effectively, thereby enhancing the overall shopping experience.

Additionally, this approach helps employees understand the brand's values and the specifics of their product lineup, which is crucial in a retail environment. This immersive training style fosters a strong connection between staff and the products, enabling them to convey information and personal experiences to customers. In the context of retail, where customer interaction and product familiarity are vital, this training methodology aligns perfectly with the company's operational goals. The emphasis on practical skills over theoretical knowledge helps maintain high service standards and promotes a culture of continuous learning within the organization.